I checked the tracking number provided but after the 4th of May, there we no new updates. I placed an order on Monday 3 May for light bulbs & one standing lamp. Come into my world, don’t force me to learn yours. I will know what I am looking for but I don’t speak your language. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. Think about using landing pages with examples of the lights rather than menu options. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. You could also help us laymen with more information about light colour. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. Luckily I had some screw-in bulbs that were perfect for them. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Secondly, I think you are missing a big cross selling opportunity. There is a lot of flickering and instability with menus. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. I think you are missing a trick or two though. Your web site seems comprehensive in that there are many choices. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.ĭisappointing that the level of knowledge in lights are so poor at a place that specializes in it… I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. After I received the order, I had to exchange the item because the two switches were for two different lights. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. Edison's Nightmare from Davide Groppi is an ironically humorous statement about art and creativity.Not a great experience at all. WireRing from Flos strips down to the essence of a wall light: lamping and cord, while marcantonio's Bird and Monkey indoor and outdoor lamps playfully interrogate the relationship between nature and technology. Bocci's 28t, 38Vt, 57t, 73t, and 84t offer you the ability to choose: table lamp or wall light, as do Alumina from Tala and Journey SHY1 from &tradition.Īdd a touch of expressionist artistry to your lighting plan with a lighting design that uses a plug-in power cord conceptually. Contemporary wall lights such as Original BTC's Hector, Hatton 4, and Circle Line are also made more versatile with plug-in options. You can enjoy timeless icons of design with plug-in convenience such as the famous Nelson Bubble lights from Herman Miller: Ball, Cigar, Pear, and Saucer, or DCWéditions' Lampe Gras and Mantis collections. Plug-in wall lights offer two main benefits: they are a convenient way to install a designer wall light without rewiring your wall, and they can use the plug-in cord as a visual statement and artistic expression.
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